Speaker: Lauren Hughes, Director at Forrester Consulting

  Moderator:
Date:
Time:
Duration:
Christophe Cremault
November 13, 2007
11:30 AM Eastern Time
60 minutes (including Q&A)


Topics discussed/Details Shared

  Few companies have successfully leveraged chat to sell on their sites. At this webinar you’ll hear about how one company has.
  Lauren Hughes will discuss in detail one Fortune 500 company’s experience selecting, implementing and analyzing inQ chatCommerce. Ms. Hughes will talk about this client’s costs, benefits (in dollars), risk and flexibility in using the inQ solution. This webinar will cover the following results for the customer:
  Total cost of investing in chatCommerce
ROI earned
Duration and resources required to implement

Take-aways

  Attendees will gain an understanding of the chatCommerce solution and the impact it has had on one client’s revenue. As well, each attendee to the webinar will be given a complete copy of the Forrester Consulting study.
 
  Sign me up. I can’t attend but would like further information. Thank You.