inQ provides a great customer experience that improves the profitability of your website. inQ implements a turnkey and fully outsourced online sales SOLUTION that uses live chat to sell products and services to online consumers and business buyers while assisting companies' efforts to drive positive ecommerce channel behavior through improved usability of client websites.

The inQ solution is comprised of the company's proprietary live chat technology, its onshore and offshore contact centers and its solution design and management services. It is the tight integration of these 3 disciplines and inQ domain expertise that are at the core of the company's rapid solution deployment, superior results and lower costs compared to in-house executions implemented with licensed chat software.

This integration allows the company to:

• Create a “lab environment” in its headquarters in Los Angeles to design, launch and optimize an online sales program for a client that can be then ramped off shored to reduce costs once the desired business metrics have been achieved.
• Create a rapid technology development cycle (2 weeks) to take advantage of client feedback and program results/requirements for further program customization and optimization.
• Build rapid domain expertise and vertical expertise that is being shared across the client base.

inQ establishes long term relationships with its clients whereby inQ's Solution Design, Account Management and Contact Center teams are in constant communication with clients. This enables further optimizing program efficiencies and speed to market.