August 10th, 2005 - Press Release: Bernard Louvat Appointed President and CEO of inQ
Technology and Retail Industry Veteran Leads Online Marketing Company Bringing Sales People to the Web
Los Angeles, CA, August 10, 2005- inQ , an online marketing company that utilizes live chat to put salespeople on the Web, today announced Bernard Louvat as President and CEO. After leading several successful technology and retail companies, Mr. Louvat takes on this new leadership position with the goal of moving inQ to the forefront of interactive marketing by offering effective e-commerce sales technologies.
inQ is a leading developer of chat marketing solutions for e-commerce websites, devoted to bringing the real life, in store shopping experience to the web while allowing businesses to populate their sites with sales professionals via live chat. inQ gives businesses the ability to offer their customers trained representatives who will answer questions, sell products and services, and promote up-sell and cross-sell opportunities, all in real-time, 24X7, 365 days out of the year. inQ provides its clients a fully outsourced solution that includes a proprietary ASP chat software application, chat center services with trained and dedicated live agents, and the services from its in-house live chat marketing agency that assists clients in the design and execution of successful live chat sales c amp aigns.
"I am excited to be given the opportunity to take inQ to new levels, while helping e-commerce sites bring their salespeople online through live chat," said Bernard Louvat , inQ 's new President and CEO. "As the Internet continues to expand at a rapid pace, consumers spend more and more of their purchasing power online, making new technologies important to enhancing a user's experience while increasing ROI. inQ 's live chat application will help e-commerce sites build an effective marketing solution for customized and personalized one-on- one online sales."
"We are pleased that Mr. Louvat has joined inQ to lead our management team," said Mark Brooks, inQ board member and Partner at Dolphin Equity Partners. "Bernard brings more than a decade of experience in technology, retail and corporate leadership to the company. We are confident that under his guidance, inQ will enter a new phase of growth and development, to become the leader in online chat marketing e-commerce solutions."
For the past fifteen years, Mr. Louvat has worked to build innovative consumer businesses in the technology, Internet, retail and consumer product industries, both within the U.S. and Europe , ranging from venture-backed start-ups to Fortune 500 companies. Most recently, he was co-founder and CEO of Evolution Robotics, Inc. which he built into a leading global provider of robotics technology solutions for the retail and consumer electronics industries. Prior to Evolution Robotics, Mr. Louvat was the CEO and founder of BizBuyer.com, a leading provider of online procurement services for small businesses, growing the company from a one-person startup to a company with $15 million in revenues. Mr. Louvat's career has also included C-Level roles at major corporations in the US and in Europe including General Manager at CitySearch, an InterActiveCorp company, founding CEO of Office Depot France and founding Country Manager, of The Disney Store France . He started his career as a consultant with Bain & Company.
Mr. Louvat holds a Masters in Business Administration degree with Distinctions from Harvard Business School , where he was a Bain & Company and Gruppo Ferruzzi Scholar, and a Bachelor in Business Administration degree from Hautes Etudes Commerciales in Paris .
About inQ Founded in 1999, inQ is a leading developer of chat marketing solutions for e-commerce websites allowing businesses to populate their sites with salespeople through live chat. inQ uses Live-Agents to interact with consumers in pre and post-sale transactions, helping sites deliver more personalized one-on-one sales, and enhance up-sell and cross-sell opportunities with customers. By utilizing state-of-the-art and proprietary live chat technology and trained and experienced sales representatives, inQ offers clients 24/7 online marketing solutions that are completely customized by inQ's in-house marketing agency to meet the specific needs of every client. inQ is working with companies in the travel, retail, media, software, financial services and ISP sectors. More information can be found by visiting www.inq.com
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