Looking to make one-on-one connections with you customers? Well, look over here: Internet chat marketing company inQ's newly launched service aims to put web site visitors in instant contact with a marketing person (all the better for sales, of course). The service, called leadQ, is aimed at B2B sites selling high-priced consumer goods, and at businesses that do most of their sales by phone. leadQ clients are equipped a click2chat button on their site, which enables visitors to chat with a real person; alternatively, live chats can be initiated automatically, based simply on the visitor's behavior on the site. Once the chat session goes live, the marketer can then gather the visitor's contact information, answer questions, and transfer them to a sales repeither online or via phoneif necessary. Web visits can be one of the most valuable lead generation tools a business has, and leadQ enables a more efficient and customer-friendly way of transforming online visitors into valuable leads, Bernard Louvat CEO of inQ offered in a recent statement. Wait, a real person? That's gotta be a first.

Article by Staff Reporter
New Media Report
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