Providing Solutions...
for your customers' needs.

inQ ensures that you capture the most viable leads, convert more inquirers into future mortgage customers. We will assist you in maximizing the return on your web-based marketing and eCommerce investments. Live chat solutions will enable your brokerage firm to better meet your customers' needs, extend your level of customer care and capitalize on your existing internet investment. Live interactive chat solutions can speed up the process of responding to new prospects' needs in a more timely fashion and ensure the lifelong loyalty of your customers. Rather than circle through a multitude of automated voice options, your customers can chat live online, have their questions answered, needs met. inQ reinforces and replicates the customer acquisition, care and service experience that your customers have in the local office, into the virtual world. Whether customers are inquiring about home or commercial mortgages, inQ's live chat will provide more real time answers and solutions to their needs. The average mortgage consumer needs quick, user-friendly responses to their immediate questions. inQ can assist you to meet your customers' needs and reduce circling in the automated voice mail void.

Online Service Agents
inQ can assist your brokers with scheduling and qualifying sales appointments cost effectively, and efficiently – online - thereby decreasing service costs.

Online Info from a LIVE person
inQ can work, one on one, with your customers to provide personalized information to fit their needs for home mortgage, commercial mortgage, refinancing, mortgage plan selection they qualify for and options for length of mortgage.

We understand the issues.
inQ designs and manages world-class revenue enhancement solutions for corporations chartered with strategic business initiatives centered on the internet environment. We work with your organization to assess web site analytics and to develop business rules that will route just the right skilled inQ world class chat center agent to qualify leads, convert buyers and provide quality customer care and service. inQ's easy to implement comprehensive solution includes our Frontline Application, Marketing Services and Chat Center of Excellence to empower your customer experience and revenue growth.