The Dynamic Online Dealership
is delivered by live chat.
inQ ensures that you capture the most viable leads, enrich the purchase experience and convert more shoppers into buyers. By extending your dealership sales, customer care and service to your existing internet investment via live interactive chat solutions, you extend the relationship and the lifelong loyalty of your customers to their home before they ever reach your dealership and long after they have left. As you have invested in the development and awareness of your dealership in the marketplace, inQ reinforces and replicates your customer acquisition, care and service experience that your customers have in the dealership into the virtual world. Whether customers are purchasing a new vehicle or are scheduling service, inQ brings your showroom floor and service center instantly to your customers.
Online Showroom Agent. inQ can assist dealers in showing vehicle inventory and providing photos and lead forms.
Online Finance Agent. inQ can help shoppers select and fill out the right finance forms, ensuring completion and accurate financing decisions.
Online Lead Capture. inQ helps you increase revenue by capturing comprehensive lead information and quickly responding to and converting the leads submitted.
Online Appointment Agent. inQ can assist your customers with scheduling and qualifying sales appointments cost effectively and efficiently online.
Online Service Agent. inQ can assist your customers with scheduling service appointments quickly and efficiently online.
We understand the issues. inQ designs and manages world-class revenue enhancement solutions for corporations chartered with strategic business initiatives centered on the internet environment. We work with your organization to assess web site analytics and to develop business rules that will route just the right skilled inQ world class chat center agent to qualify leads, convert buyers and provide quality customer care and service.
inQ's easy to implement comprehensive solution includes our Frontline Application, Marketing Services and Chat Center of Excellence to empower your customer experience and revenue growth.
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